The Systems That Surround Us
Work isn't just influenced by decisions organizations make. It's surrounded by external factors like transit systems, financial systems and political systems.
Recently a major bank in Canada announced that they would waive debit fees associated with transit system payments. I find this fascinating because there are several different ways to interpret why the bank made this decision and what outcomes they might be hoping to achieve. This is a Toronto example but transit funding and taxes from commercial real…
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